Cisco AI Assistant for Webex - Tomorrow's Innovations, Available Today
This blog describes the features and benefits of the Cisco AI Assistant for Webex for in-person and remote meetings.
What is the Cisco AI Assistant for Webex?
The Cisco AI Assistant for Webex is a suite of AI-powered features designed to enhance collaboration in a hybrid work environment. It includes tools like AI-powered Meeting Summaries, Space Summaries, and Message Rewrite, which help users save time and improve productivity by streamlining communication and providing quick overviews of discussions.
How does AI improve hybrid work experiences?
AI is essential for delivering rich experiences in a hybrid work model. It addresses the needs of both in-person and remote users by providing features that enhance communication, such as improved audio quality with HD Voice, and tools that help users catch up on missed meetings or messages efficiently.
What new features are available in the Webex Contact Center?
The Webex Contact Center has introduced several AI-driven features aimed at improving customer experiences. These include automatic customer satisfaction scores, topic analytics, and agent wellness solutions like burnout detection, which help ensure agents are supported and can perform at their best.
Cisco AI Assistant for Webex - Tomorrow's Innovations, Available Today
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